I’m frequently asked to project ahead to the year 2030 and offer my opinion about the real estate landscape at that future date. Barring another 9/11, pandemic or recession, here’s a glimpse inside my crystal ball.
Lead with Love
In the pre-pandemic world when I would step out on stage to talk about leading with love, I’d notice some initial discomfort in the audience. They shifted in their seats or broke eye contact with me until I explained what I meant. Now with everything we’ve been through, people are craving better relationships with everyone in their life, including their leaders, and I don’t notice that awkwardness anymore.
Just Speak Up
Have you ever been in a situation where something is bothering you about a colleague, your company or a family member but you keep it to yourself and it just eats away at you? Often people let it simmer under the surface, and what started as a minor irritation keeps simmering until it boils and eventually erupts like a volcano, all because it wasn’t addressed.
4 Ways to Create Empathy in Sales and Service
Empathy is the number one skillset sought after by both employers and consumers alike and is the new buzzword for skills development and retaining customer loyalty.