As leaders, our livelihood and the health of our business depend on how well we communicate, especially when it comes to conflict and crisis resolution. Strong leaders humanize and personalize every interaction.
Heart and Soul
I am an information junkie and one of the many newsletters I receive is from The Motley Fool, which is all about investing. I was interested to learn about their Ownership Portfolio which focuses on the stocks of companies where the founder is still in control. The return on this portfolio has been a whopping 650%.