As leaders, our livelihood and the health of our business depend on how well we communicate, especially when it comes to conflict and crisis resolution. Strong leaders humanize and personalize every interaction.
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Just Speak Up
Have you ever been in a situation where something is bothering you about a colleague, your company or a family member but you keep it to yourself and it just eats away at you? Often people let it simmer under the surface, and what started as a minor irritation keeps simmering until it boils and eventually erupts like a volcano, all because it wasn’t addressed.