As leaders, our livelihood and the health of our business depend on how well we communicate, especially when it comes to conflict and crisis resolution. Strong leaders humanize and personalize every interaction.
The T’s have it
I find one of the best ways to accomplish big things is by having the three T’s: Targets, Tactics, and Timelines.
20 Seconds of Courage
When was the last time you summoned up 20 seconds of courage and took action? Was it asking for the order? Was it having a difficult conversation with a family member?