Our industry is polarized by fear: fear of competitors, fear of disruptors, fear of the unknown. Real estate has always been cyclical and there has always been competition.
Have you ever been in a situation where something is bothering you about a colleague, your company or a family member but you keep it to yourself and it just eats away at you? Often people let it simmer under the surface, and what started as a minor irritation keeps simmering until it boils and eventually erupts like a volcano, all because it wasn’t addressed.
In real estate, our livelihood depends on how well we talk to people, but more than that, it depends on how well we listen. Journalist Celeste Headlee, said, “There is no reason to learn how to show you’re paying attention, if you are in fact paying attention.” Being present, and really listening without interrupting, asking thoughtful, open-ended questions really helps you to understand the person in front of you.