During research for a talk, I discovered that humans have a kind of inner GPS. We’re all familiar with the global positioning system that helps us drive from point A to point B, but we also have an internal GPS; an inner goal producing system.
In real estate, our livelihood depends on how well we talk to people, but more than that, it depends on how well we listen. Journalist Celeste Headlee, said, “There is no reason to learn how to show you’re paying attention, if you are in fact paying attention.” Being present, and really listening without interrupting, asking thoughtful, open-ended questions really helps you to understand the person in front of you.
We in the real estate industry deal with a mountain of technology and an avalanche of information. We shovel through big data in the hope of wowing our potential customers, but I believe the thing that really matters is not our ability to package up this data and present it in bite-sized pieces but rather our ability to relate to people.
During this time of business as unusual, I can’t think of a better opportunity to work on yourself. Author and motivational speaker, Jim Rohn, famously advised, “Work harder on yourself than you do on your job.” Owning your personal power is a way to effect positive change in your own life and broaden your circle of influence.