During research for a talk, I discovered that humans have a kind of inner GPS. We’re all familiar with the global positioning system that helps us drive from point A to point B, but we also have an internal GPS; an inner goal producing system.
Breaking the Judgement Mold
Everyone was born with special gifts, and everyone has special and unique purposes for being here. And yet, for some reason, we lump ourselves and others into a preconceived mold.
No One Ever Listened Their Way Out of a Sale
In real estate, our livelihood depends on how well we talk to people, but more than that, it depends on how well we listen. Journalist Celeste Headlee, said, “There is no reason to learn how to show you’re paying attention, if you are in fact paying attention.” Being present, and really listening without interrupting, asking thoughtful, open-ended questions really helps you to understand the person in front of you.
The Customer Buys You First
We in the real estate industry deal with a mountain of technology and an avalanche of information. We shovel through big data in the hope of wowing our potential customers, but I believe the thing that really matters is not our ability to package up this data and present it in bite-sized pieces but rather our ability to relate to people.
7 Ways to Own Your Personal Power
During this time of business as unusual, I can’t think of a better opportunity to work on yourself. Author and motivational speaker, Jim Rohn, famously advised, “Work harder on yourself than you do on your job.” Owning your personal power is a way to effect positive change in your own life and broaden your circle of influence.
How Do You Measure Success?
In real estate, rarely are rankings of people or companies uniform across the board. What algorithms are used? How much do advertising dollars influence the findings?
Company Values Matter
Once when I was admitted to the hospital, a janitor asked if he could come into my room. We started talking and I asked what he did. He replied, “I keep this hospital safe so people don’t get infections so they can feel secure that they are going to leave here healthy.”
CEO to CEO
Let’s talk CEO to CEO. As the owner of your own real estate company, you’re a CEO and it’s up to you to pay attention and execute from every angle in order to build a bulletproof business. Following are my Top 10 Tips to help you succeed.
When Scripts are Not Enough
Salespeople – especially new ones – like scripts. They believe that having the “right” words to say will improve their chances of success.
Align Your Business with Your Authentic Self
One of my favorite things my Dad used to say was, “You’re a reflection of who you surround yourself with,” and every time he said it, I ended up firing people.